PRIVACY POLICY - Gadegaard Design

 

ABOUT OUR PRIVACY POLICY

 

Gadegaard Design cares a lot about your privacy. That is why I only process data that I need for (improving) my services and carefully handle the information I have collected about you and your use of my services. I never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Gadegaard Design. The starting date for the validity of these conditions is 25/05/2018, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by me, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. I will also explain to you how I store your data and how I protect your data against misuse and what rights you have with regard to the personal data you provide me.

If you have questions about my privacy policy, please contact my contact person, you will find the contact details at the end of my privacy policy.

 

 

PRIVACY POLICY

 

This website is managed by Gadegaard Design, a company registered in Denmark. We recognize the importance of private information protection and follow our privacy policy requirements.

WIX.COM hosts our web shop. Your data is stored through WIX’s data storage, databases and the general WIX application. They store your data on a secure server behind a firewall. When you purchase something from our web shop, you give us your consent to collect and use the personal information you give us, such as your name, address and email address. When you browse our web shop, we also use “cookies” and automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us improve our services. 

We only use your data to complete our services and improve your experience. If you have any questions about how we protect your privacy, you are welcome to contact us at gadegaard.design@gmail.comYou can see below how we use your data, and why we do it.

 

Your name and contact information
- To deliver your purchases to you
- To send you service messages by email - so we can tell you when your order is coming and  any other relevant service messages
- Sending you information by email about our new products and services - to keep you up to date. We only send this with your permission
- Showing you Gadegaard Design adverts as your browse the web - so you can see our latest products and deals
- Finding out what you, and other customers, like - to ensure we are giving you what you want, and keep our content relevant

 

WHAT TYPE OF INFORMATION DO WE COLLECT:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

HOW DO WE COLLECT INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

WHY WE COLLECT INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 

HOW WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS PERSONAL INFORMATION

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account/order, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

E-MAIL & MAILING LISTS:

WIX shoutouts

I send my e-mail newsletters with WIX shoutouts. WIX shoutouts will never use your name and e-mail address for your own purposes. At the bottom of every e-mail sent automatically via my website you will see the 'unsubscribe' link. You will no longer receive my newsletter. Your personal data is stored securely by WIX shoutouts. WIX shoutouts uses cookies and other internet technologies that make it clear whether e-mails are opened and read. WIX shoutouts reserves the right to use your data for the further improvement of the services and to share information with third parties.

 

PAYPAL

I use it for handling the payments in our webshop
PayPal platform. PayPal processes your name, email address, address and residence details and your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. PayPal will, in the case of an application for a deferred payment (credit facility), share personal information and information regarding your financial position with credit rating agencies.
All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not retain your data for longer than permitted by the legal terms.

SHIPPING

When you place an order at Gadegaard Design, I use POSTNORD to send your packages to you. To do so, I share your name, address and email with them, to make sure you receive you package as swift and easy as possible. These data are necessary for me to share, to carry out the order and make sure you receive you accessories. Your data will only be shared for this purpose and POSTNORD is also GDPE compliant.

 

INFORMATION ABOUT YOUR DEVICE AND HOW YOU USE OUR WEBSITE

Information you give us when you browse our site, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.

- To improve our website and customer journey - so we can give you the best possible shopping experience
- To protect our website - prevent and detect fraud against you or GADEGAARD DESIGN and to meet our legal obligations about looking after your data. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

WHICH COOKIES ARE USED ON THE WIX SITE

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

In accordance with the GDPR, we inform you that we are using cookies on our site. 

Cookies are implemented in every site built by Wix. Take a look at the table below to view which cookies Wix implements on Wix sites:

Cookie name

Life span

Purpose

svSession

Permanent

Creates activities and BI

hs

Session

Security

incap_ses_${Proxy-ID}_${Site-ID}

Session

Security

incap_visid_${Proxy-ID}_${Site-ID}

Session

Security

nlbi_{ID}

Persistent cookie

Security

XSRF-TOKEN

Persistent cookie

Security

smSession

Two weeks

Identify logged in site members

 

HOW CAN I WITHDRAW MY CONSENT

If you don’t want us to process your data anymore, please contact us at gadegaard.design@gmail.com or send us mail to: Gadegaard Design, Hvedevaenget 7, 8961 Allingaabro, Denmark

 

SHARING YOUR INFORMATION

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we share the relevant data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
- Companies that do things to get your purchases to you, such as payment service providers, customer service apps, warehouses, order packers, and delivery companies
- Professional service providers, such as marketing agencies, advertising partners and website hosts who help us run our business
- Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud

We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

 

INVOICE AND ACCOUNTING

 

e-conomic

 

To keep track of my administration and accounting, I use the services of e-conomic. I share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected. E-conomic is obliged to observe secrecy and will treat your information confidentially. E-conomic does not use your personal data for purposes other than those described above.

We’ll hold on to your information for as long as is needed to be able to provide the services to you, for maximum of 5 years.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

 

EXTERNAL SALES CHANNELS

 

Etsy

 

I sell (a part of) my articles via the Etsy platform. If you place an order via this platform, Etsy will share your order and personal details with me. I use this information to process your order. I am confidential with your data and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

 

 

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

YOU HAVE THE RIGHT


- The right to be informed about how your personal information is being used 
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you
- The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
- The right to stop direct marketing messages, and to withdraw consent for other consent-based processing at any time
- The right to request that we transfer or port elements of your data either to you or another service provider
- The right to complain to your data protection regulator 

 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at gadegaard.design@gmail.com or send us mail to: 

 

Gadegaard Design

Hvedevaenget 7 

8961 Allingaabro 

Denmark

Phone: 0045 40581554

e-mail: gadegaard.design@gmail.com

CVR: 34931593

Owner and contact person: Susanne Gadegaard Nikolajsen